Privacy Policy

Privacy Policy

Please read our Privacy Policy, which applies to our websites, mobile websites, mobile applications, games and any of our services (collectively referred to as the “Services”) linked by this Privacy Policy.  Livestar Limited (“Livestar” or “we” or “us” or “our”) takes your privacy very seriously and we are committed to being transparent with how we use your information.  Livestar controls any Services linked by this Privacy Policy.

Our Privacy Policy explains:

What information we collect and why we collect it.

How we use that information.

The choices we offer, including how to access and update information.


If you have any questions about this Privacy Policy, please contact us at:


Information we collect

We collect information to provide better Services to our users and improve our business.

We collect information in two ways:

Information you give us or information provided through a social network.  For example, some of our Services require you to sign up for an account, or link an account through a social network. When you sign up for an account, we will ask you for simple personal information including your email and similar information.  We also work with social networks including, but not limited to Facebook, Twitter, and Google Plus.  We have access to information you directly provide and information through those social networking services based on your privacy settings on those networks.

Information we get from your use of our services. We may collect information about the Services that you use and how you use them, like when you visit different parts of our site or applications and what selections you make on the Services. We may also automatically collect certain technical information such as:

Device information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile information if you use a mobile device to access the site).


Log information

When you use our Services or view content provided by us, we may automatically collect and store certain information in server logs.  This information may include:

details of how you used our Services, such as your navigation paths and search queries;

mobile related information if you access our website using your mobile device;

internet protocol address, including certain details with respect to geolocation;

device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL;

cookies that may uniquely identify your browser, mobile device, or your account; or

browser type, operating system, and other technical information.

How we use information we collect

We use the information we collect from all of our Services to provide, maintain, protect and improve our Services, to develop new services and offerings and to protect us and our users and as necessary to comply as a service provider with the Digital Millennium Copyright Act or other similar legal obligations around the world.. We also use this information to offer you tailored content on our Services or other services where we have a business relationship.

If you provide us with information for a specific purpose, such as a transaction, entering a contest, signing up for a mailing, making a purchase or any other specific purpose, we will use the information for that purpose.


When you contact us, we may keep a record of your communication as well as the other information in this Privacy Policy to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Please keep in mind that comments sections, forums, and other similar areas of our Services are public.  Any information posted in those areas is viewable and usable by anyone that has access.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.



If we provide you with any mailings or other communication, you can always opt out of that communication.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.

You have the right to remove your personal information from our databases.  To do this, please delete your Company account.  If you have any problems or questions, please let us know by contacting us here and we will assist you with the process.


Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information in your account. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.


Information we share

We do not share personal information with companies, outside organizations and individuals unless one of the following circumstances apply:

With your consent

We will share personal information with companies, outside organizations or individuals if we have your consent to do so.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, outside organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.

In case of a sale or asset transfer

If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including personal information collected from you through your use of our services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the services.

In aggregated form for business purposes

We may share aggregated, non-personally identifiable information publicly and with our partners we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our services.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold, however, no website is entirely secure.  You should protect the account information in your possession as well.

Third-Party Sites

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on this site.  We also do not control the privacy policies and your privacy settings on third-party sites, including social networks.


We regularly review our compliance with our Privacy Policy.  When we receive formal written complaints, we will contact the person who made the complaint to follow up.

Children Under 13

By using and accessing the Services you hereby acknowledge, represent and warrant to LiveStar that: (1) you are at least eighteen (18) years old and that you possess the legal right and ability to enter into this Agreement and to use the Services in accordance with this Agreement; or (2) that, if you are between thirteen (13) years of age and eighteen (18) years of age, you have your parent’s or legal guardian’s full consent, agreement and acknowledgement to use and access the Services and they represent and warrant, on your behalf, that they possess the legal right and ability to enter into this Agreement and do so on your behalf.  LiveStar does not let any user under the age of thirteen (13) years of age download or otherwise access the Services and will not knowingly collect personally identifiable information for any child under the age of 13.  If you are the parent of a child under the age of 13 and have a concern regarding your child’s information on our site, please contact us at:

LiveStar Limited

2/F, Hong Kong Offshore Centre

No.28 Austin Avenue, Tsim Tsai Tsui

Kowloon, Hong Kong


Our Services are Located in the United States

Our website and associated services are hosted in the United States.  If you are outside of the United States, your information will be processed and stored in the United States and you are consenting to such processing and storage.

Notice to California residents - your California privacy rights

Under California law, a California resident with whom we have an established relationship has the right to request certain information with respect to the types of personal information we have shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to:

LiveStar Limited

2/F, Hong Kong Offshore Centre

No.28 Austin Avenue, Tsim Tsai Tsui

Kowloon, Hong Kong


This same California law permits us to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information.  You may exercise that choice by contacting us at the address above.


Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).


This Privacy Policy was last updated on May 11, 2016.





Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk